Program & Project Management

 Accomplished technical team manager with an extensive range of progressive, hands-on experience

Experienced In

Telecommunications

Eight years of experience at T-Mobile in a variety of roles including:

  • Group Project Manager
  • Project Manager
  • Sr. Partner Delivery Manager
  • Analyst / Engineer

Emergency Services

Ten years of experience as a 911 operator and dispatcher for fire and police.  Program and project management experience developing a statewide Shared Services program in support of 911 Call Taking, Computer Aided Dispatch, Mapping, Voice Logging, and Emergency Medical Dispatch.

Education

Three years of experience working at the Washington Schools Processing Cooperative providing IT and data analysis services.  

  • Developed and delivered end user training
  • System / Process Requirements
  • Coordinated change management
  • Data mining and ETL processes

Education & Training

Master's Degree in Business Administration

With a specialization in Business Intelligence: 

  • Financial Accounting
  • Global Marketing
  • Data & Statistical Analysis
  • Value Creation
  • Strategic Operations
  • Data Mining & Reporting

Data Analysis

Technical skills for data analysis including:

  • SAS Enterprise Miner
  • Excel Data Analysis
  • Descriptive Statistics
  • Regression & Cluster Analysis
  • MS Access and SharePoint
  • Reporting with Tableau 
  • Executive Dashboards

Program and Project Management

Skilled program and project manager:

  • More than 10 years experience managing large scale technical projects
  • Certified Scrum Master
  • Vendor Management
  • SLA Management
  • SharePoint Site Collection Administrator